fbb77's Privacy Policy

fbb77 (referred to hereinafter as "we", "our", or "the platform") provides a trusted online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use fbb77's website, mobile version, and related services, how that information is used, and what steps we take to protect your privacy.

This Policy applies to all activities on the platform, from visiting our website and registering as a user to deposits, withdrawals, gameplay, and customer support communications. By continuing to use our services, you are considered to have given your consent to the terms of this Policy. You must be 21 years of age or older.

We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform. The "Last Updated" date shown at the top of the Policy always indicates the current version.

fbb77 collects the types of information described below for the purposes of creating and managing your account, providing services, and ensuring security.

1.1 Information You Provide Directly

Information you give us yourself:

• Full name, date of birth, and gender
• Mobile number and email address
• Password and security question answers
• Copies of government-issued identity documents for identity verification (National ID card, passport, or driving licence)
• Financial information: bKash, Nagad, or Rocket mobile banking account numbers
• Messages submitted through support tickets and live chat

1.2 Automatically Collected Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser name and version, operating system
• Details of pages visited and session duration
• Information obtained through cookies and similar tracking technologies
• Gameplay history and transaction logs
• Referral source (how you arrived at our site)

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes collect additional information through third-party verification service providers. These third parties adhere to strict data protection standards.

fbb77 uses the information it collects only for the legitimate purposes listed below:

• Account Management: To handle registration, verification, login, and account security.
• Service Delivery: To process gameplay, deposits, withdrawals, and bonuses.
• Customer Support: To respond to your questions, complaints, and issues.
• Identity Verification: To ensure responsible gaming and protect minors.
• Financial Security: To prevent fraud and money laundering.
• Platform Improvement: To analyse the user experience and improve service quality.
• Promotional Communications: To send information about bonuses and offers, subject to your consent.
• Legal Obligations: To comply with applicable laws and regulations.

We never sell your information to third parties for unrelated commercial purposes.

fbb77 shares your personal information only in limited and specific circumstances. Those circumstances are described below:

3.1 Service Provider Partners

To operate our platform, we use trusted third-party technology providers (such as payment processors, cybersecurity services, and data storage providers). These partners are given access only to the information needed for their designated tasks and are bound by strict confidentiality agreements with us.

3.2 Legal Obligations

We may be required to disclose information in order to comply with applicable laws in Bangladesh, court orders, or lawful directions from government authorities.

3.3 Fraud and Crime Prevention

If money laundering, fraud, or any other illegal activity is suspected, we may share the necessary information with the relevant authorities.

3.4 Business Transfers

In the event of a future merger, acquisition, or sale of assets, your information may be transferred. In such cases, we will notify you in advance, and the new controlling party will be bound by the terms of this Privacy Policy.

fbb77 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform — maintaining login sessions, security verification, and so on.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help monitor user behaviour to improve service quality.

4.2 Managing Cookies

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent some important platform features from working correctly.

fbb77 applies industry-standard technical and procedural security measures to protect your personal and financial information.

• SSL Encryption: All data transmitted on the platform is protected by 256-bit SSL encryption technology.
• Access Controls: Only authorised staff can access your information, and only to a limited extent.
• Regular Security Reviews: Our systems undergo regular security audits.
• Data Protection Training: Our staff receive regular training on best practices for data protection.
• Two-Factor Authentication: Two-factor authentication is available to strengthen account security.

While we strive to maintain the highest security standards, transmitting information over the internet is not entirely risk-free. It is your responsibility to keep your account password confidential and not share it with others.

fbb77 retains your personal information only for as long as necessary. In determining retention periods, we consider the following:

• All information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be retained due to legal, financial, and regulatory obligations.
• Transaction-related records may be retained for an extended period.
• Once the need for retention has ended, information is securely deleted.

As a user of fbb77, you have the following rights regarding your own personal information:

7.1 Right of Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations or ongoing investigations.

7.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. To do so, contact our support team or go to your account settings.

7.5 How to Exercise Your Rights

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

fbb77 is for persons aged 21 and over only. We do not knowingly collect personal information from minors. Age verification is a mandatory step during registration. If we suspect that a minor is attempting to use our services, we will immediately suspend that account and securely delete the information.

If a parent or guardian believes their child is using our platform, please contact us immediately at [email protected].

bKash, Nagad, and Rocket are used for deposits and withdrawals on our platform. During payment processing, we follow the security measures below:

• All payment transactions are conducted through encrypted channels.
• We never store your mobile banking PIN or password.
• The minimum deposit is ৳300 and the minimum withdrawal is ৳500.
• The standard processing time for withdrawals is 5 to 30 minutes.
• A record of every transaction is securely stored.

Our servers and data processing services may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it remains protected by equally high security standards.

For international data transfers, we put in place appropriate legal agreements and safeguards to ensure your information is always protected.

fbb77 reserves the right to update this Privacy Policy at any time. In the event of significant changes, we will:

• Update the "Last Updated" date at the top of the Policy.
• Notify registered users by email.
• Display a notification on the platform.

If you continue to use the platform after an updated Policy has been published, you will be considered to have agreed to the new Policy.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We aim to respond to all communications within a reasonable time. More complex matters may take a little longer. We always operate on Bangladesh Standard Time (BST, UTC+6).

Related Important Policies

fbb77's other important policies and terms can be found on the pages below: